Being the worldwide inventor of On-the-Job Leadership and Soft Skills Development within MBA programs and with long experience of applying these programs in over 20 different industry segments we developed this worldwide unique course based on exactly the same business tools we have been using to train top managers of international companies. As a result, you will develop these skills that are pivotal to successful management and effective leadership.

The Real-World Leadership Skills encourages learners critical thinking, problem-solving and strategic project management skills and develops their communicational, team working and interpersonal skills. By enhancing these skills, students will flourish their levels of emotional intelligence and hence their credibility within organizations.

Students are encouraged to draw upon their current (and past) work experience in order to contextualize their learning. As a result, students are encouraged to become more aware of their own self, their diverse personality traits, values, and beliefs, and how these shape their own approach at work and that of their colleagues. This strong sense of self-awareness and awareness of others underpins the successful practice of management and effective leadership.

The total learning hours for this Module amount to 275. These are distributed across the following categories:

• Total Contact Hours: 55
• Self-Study Hours: 55
• Supervised Placement and Practice Hours: 28
• Assessment Hours: 137

This Module carries a value of 11 ECTS.

Module-Specific Learner Skills:

At the end of the module/unit the learner will be able to

Integrate theory, research findings and practice for real-world problem solving.

• A practical leadership approach to apply in the own workplace
• How profit is created within a company
• Understand the differences between organizational effectiveness and strategic positioning.
• How to improve their effectiveness and efficiency at work
• Increase their innovative thinking and acting
• How to analyze and manage stakeholders and exceed their expectations
• Which factors demotivate employees
• The new skills and competencies required in the digital age
• To analyze different personality types
• How to communicate more effectively
• To identify customer opportunities and needs
• A modern selling approach

 

Competences:

At the end of the module/unit the learner will have acquired the responsibility and autonomy to:

Manages people and projects and demonstrates the ability to respond to the fast-changing business environment.

• Effectively manage people and projects, aligning strategies and execution with evolving business environments.
• Carry out tasks effectively to leverage team strengths.

Demonstrates autonomy in the direction of learning and a high level of understanding of learning processes.

• Exhibit autonomy in setting and achieving personal and professional goals.
• Exhibit self-awareness and self-management in various contexts.

Has the learning skills to allow continuation to study in a manner that may be largely self-directed or autonomous.

• Be responsible for personal and professional growth.

 

Knowledge:

At the end of the module/unit the learner will have been exposed to the following:

Integrate forward-thinking concepts, standards, and managerial decision-making tools in the functional areas of management.

• Critically evaluate how profit is generated and sustained within a company.
• Assess the distinctions between organizational effectiveness and strategic positioning.
• Critically analyze the key factors that contribute to employee demotivation.
• Integrate and apply strategic project management principles to complex, real-world scenarios.
• Critically assess the impact of emotional intelligence on leadership and management effectiveness.
• Formulate strategies to raise leaders' awareness of the importance of value systems and ensure their alignment with social and ethical responsibilities.

 

Skills:

At the end of the module/unit the learner will have acquired the following skills:

• Self-awareness and self-management skills.
• Goal setting and time management abilities.
• Emotional intelligence and empathy.
• Personal and professional growth strategies .
• Resolve conflicts efficiently and foster a collaborative environment.
• Collaborate effectively within teams and manage team dynamics.
• Connect with relevant audiences with effective and strategic business forms of communication.
• Solve problems analytically and strategically.
• Apply goal-setting and time-management strategies effectively.
• Cultivate persuasive communication skills for influencing key stakeholders and driving strategic change within organizations.
• Improve leadership and teamwork skills by engaging in collaborative case study analyses and strategic problem-solving.
• Refine feedback reception and self-assessment skills by incorporating peer and instructor feedback.

Module 1

Case study: “New CEO - New Goals”

• Analysis of company’s value chain and performance.
• How is a company making profit – profit equation.
• How does the Profit Equation work in practice?
• Product vs. process.
• Strategy vs. process optimization.
• Case study presentation.

 

Module 2

ZEBS Leadership Approach

• Understand the importance of systems, processes and tools within a company.
• What is included in systems, processes and tools?
• Understand the importance of soft skills and emotional intelligence in the own leadership approach.
• Different areas of own soft skills development

 

Module 3

ZEBS Culture definition & application.

• 2 Essential questions for Leaders/Managers.
• Understand the importance of these questions in the daily environment.
• Power of differentiation.
• Innovative thinking and acting.
• Expectations & Needs
• Risk management
• Practical application: ZEBS Culture Application Journey.

 

Module 4

Project Implementation Plan & “Porsche Consulting” study

• PIP
• Dissatisfaction at work: 5 main leadership issues.
• Areas of exceptional leadership
• Practical application:
  • Analysis of own leadership style
  • Improvement of own leadership style

 

Module 5

Leadership styles, “McKinsey” study

• New skills and competencies required in the digital age
• 7 criteria that influence successful leadership.
• Importance of coaching and motivation.
• Practical application:
  • Analysis of own leadership style
  • Improvement of own leadership style

 

Module 6

Stakeholder Management Plan

• Understand the importance of a Stakeholder Management Plan.
• 3 steps of Stakeholder Management.
• Practical Application: Develop a Stakeholder Management Plan for the own workplace.

 

Module 7

Bolton & Bolton.

• Working with different behavioral styles.
• Assertiveness vs. Responsiveness
• Understand the background of Bolton & Bolton’s rationale.
• Team working & communication, 4 personality types.
• Characteristics of the 4 types.
• B&B practical examples
• Combination of Stakeholder Management Plan and B&B.
• Practical application: SMP and B&B application in the own workplace.
• Communication strategies.: Do’s and don’t’s.
• Motivation & focus.
• Personalities’ characteristics.
• Application Journey: Development of effective communication strategies for stakeholders in the own workplace

 

Module 8

Leadership is Selling.

• Introduction to selling.
• Traditional vs. modern selling styles.
• Effective listening.
• Strategic probing.
• Practical Application.
• Opportunities and Needs
• Practical Application
• The Wall of Selling
• 8 Customer Needs
• The PFB model
• Practical Application

 

The digital learning tools that are being used during the programme are the following:

• Learning Management System (LMS).
• Real-time lectures that are recorded.
• Zoom platform.
• Power Point for Creating - Presenting Learning Materials.
• Interactive Case Studies.

Assessment Τype	Weight
Case Study: New CEO – New Goals	10%
Assignment: ZEBS Culture Application	20%
Assignment: “Porsche Consulting” study	10%
Assignment: Analysis own Leadership Style	10%
Assignment: Stakeholder Management Plan	20%
Assignment: Effective Communication Strategies	20%
Assignment: Opportunities/Customer Needs and Wall of Selling	10%
Total	100%

Passing grade                                                                                                                                                                         60%